Privacy Policy for FlexiBilling

At FlexiBilling (accessible via https://flexibilling.in), your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the practices described in this policy.

Information We Collect

To provide efficient and personalized services, we may collect the following information:

• Email Address: For communication, account-related updates, and responding to inquiries.
• Mobile Number: For support requests, order confirmations, and resolving complaints.
• Call and Complaint Details: To address customer concerns promptly and improve our services.

How We Use Your Information

The information we collect is used strictly to:

1. Respond to inquiries and handle customer support requests.
2. Process and resolve complaints effectively.
3. Send updates regarding services, improvements, or changes to our policies.
4. Improve our services based on user feedback and requests.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Protection and Security

We are committed to safeguarding your information. FlexiBilling uses industry-standard measures, including:

• Data Encryption: Ensuring your data is secure during transmission and storage.
• Access Control: Limiting access to sensitive information to authorized personnel only.
• Regular Audits: Conducting periodic reviews to maintain the integrity of our security systems.

Third-Party Services

In some cases, we may use third-party service providers to support our operations (e.g., for sending emails or handling customer inquiries). These providers are required to adhere to strict confidentiality agreements and use your data solely to perform their specific tasks.

Your Privacy Rights

You have the right to:

• Request access to the personal data we have about you.
• Update or correct inaccurate or incomplete information.
• Request the deletion of your personal data, subject to applicable laws.
• Opt out of receiving promotional communications from us.

To exercise these rights, contact us at support@flexibilling.in

Retention of Information

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates will be posted on this page, and significant changes will be communicated directly to users where applicable.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
FlexiBilling
Website: https://flexibilling.in
Email: support@flexibilling
Phone: +91 82483848585